Refund

Method	Refund Type	Require user_info	Require bank_info
Pix	Refund to original source	N/A (Refund to original source)	N/A (Refund to original source)A
Boleto	Refund through banktransfer	Require	Not Require. System will send email to user when bank_info is empty
Lottery	Refund through banktransfer	Require	Not Require. System will send email to user when bank_info is empty
SPEI	Refund through SPEI banktransfer (3 working days)	Require	Require
Wallet	Refund to original source	N/A (Refund to original source)	N/A (Refund to original source)
CreditCard	Refund to original source	N/A (Refund to original source)	N/A (Refund to original source)

Request Base URL

  Test Environment : https://gateway-test.pagsmile.com
  Prod Environment : https://gateway.pagsmile.com

EndPoints

  /trade/refund

Request Header

Parameter	Required	Description
Content-Type	Recommended	Application/json
Authorization	Yes	Basic Base64(app_id:security_key)

Request Body (JSON format)

Parameter	Type	Required	Max Length(or Default Value)	Description
app_id	string	yes	32	App's ID is in dashboard
timestamp	string	yes	19	yyyy-MM-dd HH:mm:ss
trade_no	string	yes	64	Pagsmile trade NO.(can NOT be empty with out_trade_no at same time)
out_trade_no	string	yes	64	ID given by the merchant in their system (can NOT be empty with trade_no at same time)
out_request_no	string	no	16	refund request unique NO.(can NOT be empty when request a partial refund)
refund_currency	string	yes	3
refund_amount	decimal	yes	0.01 ~ 99999999999999.99
refund_reason	string	no	128
user_info.identify.number	string	yes (not require for PIX, Wallet and CreditCard)	16	User ID
user_info.identify.type	string	no	16	User's ID type
user_info.name	string	yes (not require for PIX, Wallet and CreditCard)	64	User's name
user_info.email	string	yes (not require for PIX, Wallet and CreditCard)	64	User's email
user_info.phone	string	no	64	User's phone
bank_info.bank_id	string	no (required for SPEI)	64	User's bank ID. Check here
bank_info.bank_name	string	no (required for SPEI)	64	User's bank name to receive the refund
bank_info.agency	string	no	64	User's bank agency to receive the refund
bank_info.type	string	no	64	User's bank type to receive the refund
bank_info.number	string	no (required for SPEI)	64	User's bank number to receive refund. For SPEI refund, fill CLABE number.

Request Sample

curl --location --request POST 'https://gateway.pagsmile.com/trade/refund' \
--header 'Authorization: Basic Base64(appid:security_key)' \
--header 'Content-Type: application/json' \
--data-raw '{
    * "app_id": "app_id",
    * "timestamp": "",
    * "content": "content",
      "trade_no": "trade_no", //Require when "out_trade_no" is empty
      "out_trade_no": "", //Require when "trade_no" is empty
      "out_request_no": "", //Require for partial refund
    * "refund_amount": 10,
    * "refund_currency": "BRL",
      "out_trade_no": "{{$randomUUID}}",
      "user_info": {
          "identify": {
              "number": "**********",
              "type": "document type"
          },
          "name": "refund name",
          "email": "[email protected]" //If bank_info is empty, system will send email to this address to collect bank_info
      },
      "bank_info": {
          "bank_id": "****",
          "bank_name": "bank name",
          "number": "**********"
      }
}'

Http Response (JSON format)

Parameter	Type	Description
code	string	Return code
msg	string	Return msg
sub_code	string	Return sub code(only error)
sub_msg	string	Return sub msg(only error)
refund_status	string

Return Sample (Success)

{
    "code": "10000",
    "msg": "Success",
    "refund_status": "{refund_status}"
}

Return Sample (Fail)

{
    "code": "40002",
    "msg": "Business Failed",
    "sub_code": "invalid-signature",
    "sub_msg": "invalid signature"
}