> For the complete documentation index, see [llms.txt](https://docs.pagsmile.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pagsmile.com/reference/remittance-api/business/payment/payment-result-notification.md).
# Payment Result Notification
Notifies the partner when a payment order changes status and provides the settlement, fee, refund, and error details required for reconciliation.
**Notification delivery**
Pagsmile sends an HTTP `POST` request to the webhook URL configured for your integration.
**Content-Type:** `application/json; charset=UTF-8`
The notification uses the [Webhook Common envelope](https://docs.pagsmile.com/remittance-api/business/webhook/webhook-common). The fields below describe the decrypted `biz_data` object.
{% hint style="info" %}
**Requirement:** `M` = Mandatory, `O` = Optional, and `C` = Conditional. A conditional field is mandatory only when the condition stated in its description applies.
{% endhint %}
**Notification body**
**Decrypted `biz_data` fields**
| Field | Type | Requirement | Description |
| ----------------------- | ------- | ----------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `order_id` | long | M | Pagsmile-assigned unique identifier of the order. |
| `merchant_id` | long | M | Pagsmile-assigned unique identifier of the merchant associated with the notification. |
| `account_no` | string | O | Merchant account number from which the payment amount is debited. |
| `transaction_id` | long | O | Pagsmile-assigned unique identifier of the transaction. |
| `order_no` | string | M | Merchant-defined order number used to submit, query, and reconcile the payment order. |
| `order_status` | integer | M | Current processing status of the order.
See Order Status for supported values.
|
| `audit_status` | integer | O | Current compliance or material review status of the record.
Supported values:
1 — Reviewing
2 — Approved
11 — Rejected
7 — To be linked
15 — To be supplemented
|
| `bank_country` | string | O | Two-letter ISO 3166-1 alpha-2 code of the country where the bank account is held. |
| `payment_currency` | string | O | Three-letter ISO 4217 code of the payment currency. |
| `payment_amount` | string | O | Payment amount expressed in the payment currency. |
| `fee` | string | O | Service fee charged for the transaction, expressed in the corresponding currency. |
| `payed_at` | string | O | Date and time when the order was paid.
Format: yyyy-MM-dd HH:mm:ss.
|
| `refund_transaction_id` | long | O | Pagsmile-assigned unique identifier of the refund transaction. |
| `return_fee` | string | O | Fee returned as part of the refund or reversal. |
| `refunded_at` | string | O | Date and time when the refund was completed.
Format: yyyy-MM-dd HH:mm:ss.
|
| `beneficiary_name` | string | O | Name of the payment beneficiary. |
| `beneficiary_id` | long | O | Pagsmile-assigned unique identifier of the payment beneficiary. |
| `reference` | string | O | Merchant-provided reference used to reconcile the transaction with the merchant's internal records. |
| `error_message` | string | O | Human-readable explanation provided when processing fails. |
| `created_at` | string | O | Date and time when the payment order was created.
Format: yyyy-MM-dd HH:mm:ss.
|
**Plaintext `biz_data` example**
{% hint style="info" %}
This example includes mandatory fields and representative optional or conditional fields. Submit fields marked `C` only when the condition in the field description applies.
{% endhint %}
```json
{
"order_id": 100001,
"merchant_id": 100398,
"account_no": "1234567890",
"transaction_id": 100001,
"order_no": "ORDER_202607200001",
"order_status": 1,
"audit_status": 1,
"bank_country": "BR",
"payment_currency": "USD",
"payment_amount": "100.00",
"fee": "100.00",
"payed_at": "2026-07-20 10:30:00",
"refund_transaction_id": 100001,
"return_fee": "100.00",
"refunded_at": "2026-07-20 10:30:00",
"beneficiary_name": "Example Name",
"beneficiary_id": 100001,
"reference": "Example reference",
"error_message": "Beneficiary account is invalid",
"created_at": "2026-07-20 10:30:00"
}
```
**Acknowledgment**
Return any HTTP `2xx` status to acknowledge successful receipt. Any other status is treated as a delivery failure.
{% hint style="warning" %}
Failed deliveries are retried up to 7 times after approximately 10 seconds, 1 minute, 5 minutes, 30 minutes, 2 hours, 6 hours, and 24 hours. Process notifications idempotently because the same event may be delivered more than once.
{% endhint %}
**Related APIs**
* [Create Beneficiary](https://docs.pagsmile.com/remittance-api/business/payment/create-beneficiary)
* [Create Payment Order](https://docs.pagsmile.com/remittance-api/business/payment/create-payment-order)
* [Delete Beneficiary](https://docs.pagsmile.com/remittance-api/business/payment/delete-beneficiary)
* [Query Beneficiary Detail](https://docs.pagsmile.com/remittance-api/business/payment/query-beneficiary-detail)
* [Query Payment Fields](https://docs.pagsmile.com/remittance-api/business/payment/query-payment-fields)
* [Query Payment Orders](https://docs.pagsmile.com/remittance-api/business/payment/query-payment-orders)
* [Update Beneficiary](https://docs.pagsmile.com/remittance-api/business/payment/update-beneficiary)